Shipping & Returns
Shipping Policy
Shipping Policy:
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Processing Time: Orders are typically processed within 1-2 business days.
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Shipping Methods: We exclusively ship within the United States via UPS. Customers can choose between UPS Ground and Express shipping options.
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Shipping Costs: Shipping costs are calculated at checkout. Enjoy free shipping on all orders over $100.
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Delivery Time: Estimated delivery times vary based on the chosen shipping method and location.
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Fresh Perishable Foods: We ship fresh perishable foods with special care to ensure their quality upon arrival.
Return & Exchange Policy
Return Policy:
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Eligibility: Returns are accepted within 30 days of the purchase date, excluding fresh perishable foods.
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Return Process: To initiate a return, please contact our customer service team. Returned items must be unused and in their original packaging.
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Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
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Refund: Once the returned item is received and inspected, a refund will be issued to the original payment method.
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Exchanges: Unfortunately, we do not currently offer exchanges. Customers can place a new order for the desired item.
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.